NZ Emergency Contact

In the event of an emergency, firstly ensure that you and anyone involved are out of harm’s way. If you require immediate medical attention, do seek help from your local emergency services by calling 111 before contacting us. Once you are in a safe area, please call the Neuron emergency number at +64 9 303 0344 . Please note that this line is strictly for users who require safety-related assistance. 

Please refer here to learn more about our Ride Insurance, including how to make a claim.

For non-urgent customer support, please contact us at: